Política de Privacidade
Última atualização: 1 de junho de 2026
This Privacy Policy describes how veloranex Brasil collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly when you use our website and services.
Informações que Coletamos
We collect various types of information to provide and improve our services related to Windows optimization, system cleanup, and performance tuning:
- Informações pessoais fornecidas voluntariamente, como nome, endereço de email e telefone quando você se registra ou entra em contato conosco
- Dados de uso do site, incluindo páginas visitadas, tempo gasto no site, e recursos utilizados
- Informações técnicas do dispositivo, como tipo de navegador, sistema operacional e endereço IP
- Cookies e tecnologias similares para rastrear preferências e melhorar a experiência do usuário
- Dados de diagnóstico opcional quando você usa nossos serviços de otimização remota do Windows
Como Usamos Suas Informações
We use the information we collect for several important purposes:
- Fornecer, manter e melhorar nossos serviços de otimização e limpeza de sistema
- Responder a suas consultas, solicitações e fornecer suporte ao cliente
- Enviar comunicações sobre atualizações de serviços, melhorias de segurança e notícias relevantes
- Analisar padrões de uso para aprimorar a funcionalidade e o desempenho do site
- Detectar, prevenir e resolver problemas técnicos e fraude
- Cumprir obrigações legais e regulatórias no Brasil
Seus Direitos de Privacidade
You have important rights regarding your personal data under Brazilian law and international privacy standards:
- Direito de acessar suas informações pessoais e saber como estão sendo usadas
- Direito de corrigir informações imprecisas ou incompletas
- Direito de solicitar a exclusão de seus dados pessoais
- Direito de opor-se ao processamento de seus dados para fins específicos
- Direito de revogar consentimento anteriormente fornecido
- Direito de portar seus dados em formato estruturado e legível
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Cookies e Rastreamento
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services, remember your preferences, and improve our performance optimization content delivery.
We use essential cookies for basic functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Our detailed Cookie Policy provides comprehensive information about all cookies we use, their purposes, and how to manage them.
Segurança de Dados
We implement robust security measures to protect your personal information against unauthorized access, alteration, and loss. Our security practices include encryption of sensitive data, secure server infrastructure, and regular security audits.
However, no method of transmission over the Internet is completely secure. While we strive to protect your information using appropriate safeguards, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.
Retenção de Dados
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period depends on the type of data and the purpose for which we use it.
For account information, we typically retain data for as long as your account is active plus an additional period for legal compliance. Usage analytics are retained for up to 24 months. You can request deletion of your data at any time by contacting us.
Compartilhamento de Informações
We do not sell, trade, or rent your personal information to third parties. We only share information with trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements.
We may disclose information when required by law, court order, or government authority. In case of business merger, acquisition, or asset sale, customer information may be transferred as part of that transaction, with notification provided to affected users.
Atualizações desta Política
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and, if changes are significant, by sending you an email notification.
Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.
Fale Conosco
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below: